SpinAway Terms and Conditions

Welcome to SpinAway Casino. These Terms and Conditions govern your use of our website and the services we provide, and by creating an account with us, you agree to be bound by them in full. We ask that you read this document carefully before you register, deposit, or play any game with us, as it sets out your rights and obligations as well as ours.

Who We Are

Spin Away Casino is owned and operated by Monkey 9 Limited, a company registered in Cyprus under Reg. No. 391776, with its registered address at Katalanou 11, Flat/Office 11, 1100 Nicosia, Cyprus. We are licensed to conduct online gaming operations by the Kahnawake Gaming Commission under licence number 1041, issued on 27 May 2025. Our Data Protection Officer can be contacted at 1 Avolonos Street, Maria House, P.C. 1075, Nicosia, Cyprus. Where these Terms are made available in multiple languages, the English language version prevails from a legal perspective in the event of any discrepancy.

Players located in the Province of Ontario are directed through the region selector in our header and footer to our separate SpinAway Casino Ontario site, which is operated by NGame N.V. and licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO) under licence OPIG1242639, conducted and managed by iGaming Ontario. Ontario players are subject to a distinct set of terms, which take precedence over this document.

Eligibility and Registration

Age and Jurisdiction

You must be at least 19 years of age to open a SpinAway account and to use our services. We serve players across Canada and other supported markets, and we accept a range of currencies including EUR, CAD, INR, NZD, USD, NOK, KRW, YEN, THB, and ZAR. You are solely responsible for determining whether accessing and using our website complies with the laws of your jurisdiction, and by registering you warrant that gambling is not illegal where you reside. We do not publish a list of excluded countries; instead, this obligation rests with you, and any claim brought against us in this regard will be void. We give no guarantee that withdrawals or refunds will be processed where you breach this policy. Please note that certain games may be unavailable in certain jurisdictions as required by our providers' policies, which may change from time to time.

One Account Per Player

When you register for a Spin Away account, you must provide your correct full name, home address, date of birth, e-mail address, and telephone number. Only one account per person is permitted. If we identify duplicate accounts, we will close them and return any withdrawable funds; where an account has been opened with intent to mislead or defraud us, we reserve the right to cancel pending transactions and close all associated accounts. Accounts may not be transferred, sold, or acquired, and we may carry out identity, credit, and other verification checks at any time. Once your account is set up, you can access our SpinAway login page from any device to manage your balance and play your favourite games.

Deposits and Payment Methods

The minimum deposit at SpinAway Casino is 20 USD/EUR or the equivalent in any other supported currency, and the maximum deposit depends on the payment method you choose. We list our available payment options in the wallet, and our support team at [email protected] can advise on specific methods. Only debit or credit cards and other payment methods that are valid and lawfully belong to you may be used; corporate cards and business accounts are not permitted. If winnings arise from a deposit made using a payment method that does not belong to you, we will void those winnings and may close your account, and we accept no responsibility for funds deposited from third-party accounts.

Withdrawals and Limits

The minimum withdrawal amount is 20 USD/EUR or the currency equivalent, and the maximum amount depends on your chosen payment method; where a requested sum exceeds the limit of a particular payment system, we will pay it out in instalments. Regardless of your status, whether self-excluded, inactive, or active, our maximum withdrawal limits are 4,000 EUR/USD per day, 16,000 EUR/USD per week, and 50,000 EUR/USD per month, unless a specific bonus's terms state otherwise or exceptions apply for players with higher VIP status. All progressive jackpot wins, however, are paid in full.

Before requesting a withdrawal, the full amount of your deposit must be wagered at least once. If you request a withdrawal but your total bets since the last deposit fall below 1x that deposit, we reserve the right to charge you the transaction processing costs for both the deposit and the withdrawal. Withdrawals are processed as soon as possible, though some payment options can take up to 5 banking days. We may check your identity before processing a payout and hold the amount until verification is complete, requesting documents such as photographic ID, proof of address dated within three months, and proof of ownership of your payment method. If verification is not completed within 30 calendar days, we may close your account and return the remaining balance.

Inactive Accounts

An account with no recorded transaction for 12 consecutive months is deemed inactive. We will contact you by email at least 30 days before that point, and if we cannot reach you, a monthly administrative fee of 5 EUR will be charged, which is not applied during a self-exclusion period. Fees deducted are non-refundable except where you provide proof of a health impediment during the inactive period. After 24 continuous months of inactivity, we may permanently close the account and withhold or forfeit any remaining balance in accordance with applicable law. Your funds are always held in a segregated account, separate from our corporate funds.

Bonuses and Promotions

Welcome Bonus

New players registering at SpinAway Casino can claim our welcome package: a 1,500 CAD SpinAway bonus plus 100 free spins, split across your first three deposits under our "Your loyalty is rewarded" program - a 100% match up to 500 CAD on each of your first, second, and third deposits. Unless a specific promotion states otherwise, you must deposit at least 20 USD/EUR or the local currency equivalent to qualify, and every SpinAway no deposit bonus or deposit-based offer is limited to one per account, household, and IP address.

Wagering Requirements

Unless stated otherwise in specific bonus terms, all bonuses carry a minimum wagering requirement of 40x on slots before conversion to withdrawable cash. Winnings from Spin Away free spins transfer into your bonus balance on completion and carry the same 40x wagering requirement. Not all games contribute 100% towards wagering, and a list of excluded games is set out in our Bonus Terms and Conditions and may change at any time. Any available cash balance is wagered first; bonus funds are only used once cash is depleted. While a bonus is active, the maximum single wager permitted is 5 EUR/USD, including Bonus Buy features. Bonus funds expire 30 days after being credited, and free spins are game-specific, non-transferable, and forfeited after 7 days if unclaimed.

Promotion Abuse

We consider the following to be abuse of our promotions, which voids the bonus and any related winnings: maximum staking on high variance games followed by switching to low variance titles; a deposit-to-bonus ratio exceeding 50%; staking above the permitted maximum while a bonus is active; use of stolen cards or chargebacks; opening multiple accounts to gain promotional advantage; and providing incorrect registration information. We also void bonuses where a player's registered country differs from their IP address in connection with claimed free spins.

Games and Providers

Our library features thousands of slots alongside table games, roulette, and a dedicated Live Casino section, sourced from more than 65 studios including Play'n GO, Pragmatic Play, Hacksaw Gaming, and Relax Gaming. Our jackpot network includes Queen of Alexandria WowPot, Thunderstruck II Mega Moolah, and Thunderstruck Wild Lightning Mega Moolah, all of which pay winnings in full. You can enjoy our full catalogue through our desktop site, mobile browser, or our SpinAway Casino app available for Android devices.

Complaints and Contact

If you have a concern about your account or a transaction, please contact our support team at [email protected]. We handle every complaint as soon as reasonably possible and escalate unresolved matters to management. If you disagree with the outcome, you may escalate your complaint to an independent body linked in the footer of our website. For data protection enquiries, please write to [email protected].

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. The current version, 1.4, was last updated on 26 January 2026, and continued use of your SpinAway Casino account after any change constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of your rights and obligations.